:root{--ink: #14181F;--ink-2: #2A303A;--slate: #5A6472;--mute: #8B95A3;--faint: #AEB6C0;--paper: #EDEFF2;--surface: #FFFFFF;--surface-2: #F6F7F9;--line: #DDE2E8;--line-soft: #EAEDF1;--teal: #0F5C58;--teal-hi: #14746F;--teal-ink: #0A3F3C;--teal-wash: #E3EFED;--teal-edge: #C5DEDA;--amber: #B87514;--amber-hi: #E8A33D;--amber-wash: #FBF0DE;--rose: #B0362D;--rose-wash: #FBECEA;--tick: #2E7FB8;--ui: "Inter Tight", "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--body: "Inter", "Noto Sans Devanagari", system-ui, -apple-system, "Segoe UI", sans-serif;--mono: "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace;--rail: 64px;--list: 344px;--panel: 320px;--head: 62px;--r-sm: 6px;--r: 10px;--r-lg: 16px;--shadow-1: 0 1px 2px rgba(20,24,31,.06), 0 1px 1px rgba(20,24,31,.04);--shadow-2: 0 4px 16px rgba(20,24,31,.1), 0 1px 3px rgba(20,24,31,.06);--shadow-3: 0 18px 48px rgba(20,24,31,.2), 0 2px 8px rgba(20,24,31,.08)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{font-family:var(--body);font-size:14px;line-height:1.5;color:var(--ink);background:var(--paper);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}button,input,textarea,select{font:inherit;color:inherit}button{cursor:pointer;background:none;border:none}a{color:var(--teal-hi)}:focus-visible{outline:2px solid var(--teal-hi);outline-offset:2px;border-radius:3px}::selection{background:var(--teal-wash)}.scroll{overflow-y:auto;scrollbar-width:thin;scrollbar-color:transparent transparent}.scroll:hover{scrollbar-color:var(--faint) transparent}.scroll::-webkit-scrollbar{width:8px;height:8px}.scroll::-webkit-scrollbar-thumb{background:transparent;border-radius:4px}.scroll:hover::-webkit-scrollbar-thumb{background:#14181f2e}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}.app{height:100vh;display:grid;grid-template-columns:var(--rail) var(--list) minmax(0,1fr);background:var(--paper)}.app.with-panel{grid-template-columns:var(--rail) var(--list) minmax(0,1fr) var(--panel)}.rail{background:var(--ink);display:flex;flex-direction:column;align-items:center;padding:14px 0 12px;gap:4px}.rail-mark{width:34px;height:34px;border-radius:9px;background:linear-gradient(150deg,var(--teal-hi),var(--teal-ink));color:#fff;display:grid;place-items:center;font-family:var(--ui);font-weight:700;font-size:15px;letter-spacing:-.02em;margin-bottom:14px;flex:none}.rail-btn{width:44px;height:44px;border-radius:var(--r);display:grid;place-items:center;color:#8e97a4;position:relative;transition:color .15s,background .15s}.rail-btn:hover{color:#d6dbe1;background:#ffffff0f}.rail-btn.active{color:#fff;background:#ffffff1a}.rail-btn.active:before{content:"";position:absolute;left:-14px;top:11px;width:3px;height:22px;border-radius:0 3px 3px 0;background:var(--amber-hi)}.rail-btn .dot{position:absolute;top:8px;right:8px;min-width:8px;height:8px;border-radius:999px;background:var(--amber-hi);border:2px solid var(--ink)}.rail-spacer{flex:1}.rail-me{width:34px;height:34px;border-radius:999px;background:var(--teal);color:#fff;display:grid;place-items:center;font-family:var(--ui);font-weight:600;font-size:12px;letter-spacing:.02em}.rail-live{width:7px;height:7px;border-radius:999px;margin:10px 0 6px;background:var(--faint)}.rail-live.on{background:#3fa46a;box-shadow:0 0 0 3px #3fa46a2e}.list{background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.list-head{height:var(--head);padding:0 16px;display:flex;align-items:center;justify-content:space-between;gap:8px;border-bottom:1px solid var(--line-soft);flex:none}.list-title{font-family:var(--ui);font-size:17px;font-weight:650;letter-spacing:-.015em;color:var(--ink)}.list-sub{font-family:var(--mono);font-size:10.5px;color:var(--mute);letter-spacing:.01em}.icon-btn{width:34px;height:34px;border-radius:8px;display:grid;place-items:center;color:var(--slate);transition:background .14s,color .14s}.icon-btn:hover{background:var(--surface-2);color:var(--ink)}.icon-btn:disabled{opacity:.4;cursor:default}.icon-btn.spin svg{animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.search{padding:10px 14px 8px;flex:none}.search-box{display:flex;align-items:center;gap:8px;height:38px;padding:0 12px;border-radius:var(--r);background:var(--surface-2);border:1px solid transparent;transition:border-color .15s,background .15s}.search-box:focus-within{background:var(--surface);border-color:var(--teal-edge)}.search-box svg{color:var(--mute);flex:none}.search-box input{flex:1;min-width:0;border:none;outline:none;background:none;font-size:13.5px}.search-box input::placeholder{color:var(--faint)}.chips{display:flex;gap:6px;padding:2px 14px 10px;flex:none}.chip{height:27px;padding:0 11px;border-radius:999px;border:1px solid var(--line);background:var(--surface);font-family:var(--ui);font-size:12px;font-weight:500;color:var(--slate);display:inline-flex;align-items:center;gap:5px;transition:all .14s}.chip:hover{border-color:var(--faint);color:var(--ink)}.chip.on{background:var(--teal);border-color:var(--teal);color:#fff}.chip .n{font-family:var(--mono);font-size:10.5px;opacity:.7}.threads{flex:1;min-height:0}.thread{width:100%;display:flex;gap:11px;padding:11px 14px;text-align:left;border-left:3px solid transparent;transition:background .12s}.thread:hover{background:var(--surface-2)}.thread.active{background:var(--teal-wash);border-left-color:var(--teal)}.av{width:42px;height:42px;border-radius:999px;flex:none;display:grid;place-items:center;color:#fff;font-family:var(--ui);font-size:13px;font-weight:600;letter-spacing:.01em}.av.sm{width:30px;height:30px;font-size:11px}.av.lg{width:60px;height:60px;font-size:19px}.thread-body{flex:1;min-width:0}.thread-top{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.thread-name{font-family:var(--ui);font-size:14.5px;font-weight:560;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;letter-spacing:-.01em}.thread-time{font-family:var(--mono);font-size:10.5px;color:var(--mute);flex:none}.thread-time.hot{color:var(--amber);font-weight:500}.thread-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:2px}.thread-preview{display:flex;align-items:center;gap:4px;min-width:0;font-size:12.5px;color:var(--slate)}.thread-preview span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread-preview .none{color:var(--faint);font-style:italic}.thread-meta{display:flex;align-items:center;gap:5px;flex:none}.unread{min-width:19px;height:19px;padding:0 6px;border-radius:999px;background:var(--amber);color:#fff;font-family:var(--mono);font-size:10.5px;font-weight:600;display:grid;place-items:center}.handler{height:17px;padding:0 6px;border-radius:4px;font-family:var(--ui);font-size:9.5px;font-weight:650;letter-spacing:.05em;text-transform:uppercase;display:inline-flex;align-items:center;border:1px solid transparent}.handler.agent{background:var(--teal-wash);color:var(--teal-ink);border-color:var(--teal-edge)}.handler.ai{background:#edeaf7;color:#4a3e86;border-color:#dcd6ef}.handler.flow{background:#e6f0f7;color:#245c7e;border-color:#d2e3ef}.handler.auto_reply{background:var(--amber-wash);color:var(--amber);border-color:#f0dfc0}.list-empty,.pane-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:48px 32px;text-align:center;color:var(--mute)}.list-empty svg,.pane-empty svg{color:var(--faint)}.list-empty p,.pane-empty p{font-size:13px;max-width:34ch}.skel{display:flex;gap:11px;padding:11px 17px}.skel-av{width:42px;height:42px;border-radius:999px;flex:none}.skel-l{height:9px;border-radius:4px}.skel-av,.skel-l{background:linear-gradient(90deg,var(--surface-2) 25%,#EDEFF2 37%,var(--surface-2) 63%);background-size:400% 100%;animation:shimmer 1.3s ease infinite}@keyframes shimmer{0%{background-position:100% 0}to{background-position:0 0}}.pane{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--paper)}.pane-empty{flex:1;background:var(--paper)}.pane-empty h2{font-family:var(--ui);font-size:19px;font-weight:600;color:var(--ink-2);letter-spacing:-.015em}.thead{background:var(--surface);border-bottom:1px solid var(--line);flex:none}.thead-row{height:var(--head);padding:0 16px;display:flex;align-items:center;gap:11px}.thead-id{flex:1;min-width:0}.thead-name{font-family:var(--ui);font-size:15px;font-weight:600;letter-spacing:-.012em;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thead-phone{font-family:var(--mono);font-size:11px;color:var(--mute);letter-spacing:-.01em}.thead-actions{display:flex;align-items:center;gap:2px;flex:none}.window{display:flex;align-items:center;gap:10px;padding:0 16px 9px}.window-bar{flex:1;height:3px;border-radius:999px;background:var(--line-soft);overflow:hidden}.window-fill{height:100%;border-radius:999px;transition:width .6s linear,background .3s}.window.open .window-fill{background:var(--teal-hi)}.window.closing .window-fill{background:var(--amber-hi)}.window.closed .window-fill{background:var(--faint)}.window-label{font-family:var(--mono);font-size:10.5px;letter-spacing:-.01em;display:inline-flex;align-items:center;gap:5px;flex:none}.window.open .window-label{color:var(--slate)}.window.closing .window-label{color:var(--amber);font-weight:500}.window.closed .window-label{color:var(--mute)}.stream{flex:1;min-height:0;padding:16px 0 8px;background-color:var(--paper);background-image:repeating-linear-gradient(180deg,transparent 0 27px,rgba(20,24,31,.022) 27px 28px)}.stream-inner{max-width:860px;margin:0 auto;padding:0 20px;display:flex;flex-direction:column;gap:2px}.day{align-self:center;margin:14px 0 10px;padding:3px 11px;border-radius:999px;background:#14181f0f;font-family:var(--ui);font-size:11px;font-weight:550;color:var(--slate);letter-spacing:.01em}.row{display:flex}.row.out{justify-content:flex-end}.row.in{justify-content:flex-start}.row+.row.gap{margin-top:8px}.bubble{position:relative;max-width:min(74%,560px);padding:7px 11px 6px;border-radius:12px;font-size:14px;line-height:1.45;box-shadow:var(--shadow-1);word-wrap:break-word;overflow-wrap:anywhere}.row.in .bubble{background:var(--surface);border-top-left-radius:4px}.row.out .bubble{background:var(--teal-wash);border-top-right-radius:4px}.row.in.stack .bubble{border-top-left-radius:12px}.row.out.stack .bubble{border-top-right-radius:12px}.bubble.failed{background:var(--rose-wash);box-shadow:inset 0 0 0 1px #b0362d38}.bubble-text{white-space:pre-wrap}.quote{border-left:3px solid var(--teal-hi);background:#0f5c580f;border-radius:5px;padding:5px 8px;margin-bottom:5px;font-size:12.5px;color:var(--slate);max-height:54px;overflow:hidden}.quote-who{font-family:var(--ui);font-size:11px;font-weight:600;color:var(--teal-ink);display:block}.bubble-media{border-radius:8px;overflow:hidden;margin:-2px -4px 5px;background:#14181f0d;min-height:40px}.bubble-media img,.bubble-media video{display:block;width:100%;max-height:340px;object-fit:cover}.bubble-doc{display:flex;align-items:center;gap:9px;padding:9px 10px;border-radius:8px;background:#14181f0d;margin-bottom:5px;color:var(--ink-2);font-size:13px}.media-fail{padding:14px;text-align:center;font-size:12px;color:var(--mute)}.bubble-tag{font-family:var(--ui);font-size:9.5px;font-weight:650;letter-spacing:.06em;text-transform:uppercase;color:var(--teal-ink);opacity:.65;display:block;margin-bottom:3px}.bubble-btns{margin:6px -11px -6px;border-top:1px solid rgba(20,24,31,.09)}.bubble-btn{display:block;width:100%;padding:7px;text-align:center;font-family:var(--ui);font-size:13px;font-weight:550;color:var(--teal-hi);border-bottom:1px solid rgba(20,24,31,.07)}.bubble-btn:last-child{border-bottom:none}.bubble-foot{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:2px;height:13px}.bubble-time{font-family:var(--mono);font-size:10px;color:var(--mute);letter-spacing:-.02em}.ticks{display:flex}.bubble-err{margin-top:4px;font-size:11.5px;color:var(--rose);display:flex;align-items:center;gap:4px}.reactions{position:absolute;bottom:-10px;right:8px;display:flex;gap:2px;padding:1px 5px;border-radius:999px;background:var(--surface);box-shadow:var(--shadow-1);font-size:12px;border:1px solid var(--line-soft)}.bubble-tools{position:absolute;top:2px;display:flex;gap:1px;opacity:0;transition:opacity .12s}.row.out .bubble-tools{left:-62px}.row.in .bubble-tools{right:-62px}.row:hover .bubble-tools,.bubble-tools:focus-within{opacity:1}.bubble-tool{width:27px;height:27px;border-radius:7px;display:grid;place-items:center;background:var(--surface);box-shadow:var(--shadow-1);color:var(--slate)}.bubble-tool:hover{color:var(--ink)}.react-pop{position:absolute;bottom:calc(100% + 6px);right:0;display:flex;gap:2px;padding:4px;border-radius:999px;background:var(--surface);box-shadow:var(--shadow-2);border:1px solid var(--line-soft);z-index:5}.react-pop button{width:30px;height:30px;border-radius:999px;font-size:17px;line-height:1;transition:transform .12s,background .12s}.react-pop button:hover{transform:scale(1.18);background:var(--surface-2)}.composer{flex:none;background:var(--surface);border-top:1px solid var(--line);padding:10px 16px 12px}.composer-inner{max-width:860px;margin:0 auto}.reply-strip{display:flex;align-items:center;gap:9px;padding:7px 10px;margin-bottom:8px;border-radius:8px;border-left:3px solid var(--teal-hi);background:var(--surface-2)}.reply-strip-body{flex:1;min-width:0}.reply-strip-who{font-family:var(--ui);font-size:11px;font-weight:600;color:var(--teal-ink)}.reply-strip-text{font-size:12.5px;color:var(--slate);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.composer-row{display:flex;align-items:flex-end;gap:8px}.composer-field{flex:1;min-width:0;display:flex;align-items:flex-end;gap:6px;padding:6px 6px 6px 12px;border-radius:20px;background:var(--surface-2);border:1px solid transparent;transition:border-color .15s,background .15s}.composer-field:focus-within{background:var(--surface);border-color:var(--teal-edge)}.composer-field textarea{flex:1;min-width:0;border:none;outline:none;background:none;resize:none;font-size:14px;line-height:1.45;max-height:148px;padding:5px 0}.composer-field textarea::placeholder{color:var(--faint)}.send{width:40px;height:40px;border-radius:999px;flex:none;display:grid;place-items:center;background:var(--teal);color:#fff;transition:background .14s,transform .1s}.send:hover:not(:disabled){background:var(--teal-hi)}.send:active:not(:disabled){transform:scale(.94)}.send:disabled{background:var(--line);color:var(--faint);cursor:default}.composer-hint{margin-top:6px;font-size:11px;color:var(--mute);display:flex;align-items:center;gap:5px}.composer-hint kbd{font-family:var(--mono);font-size:10px;padding:1px 4px;border-radius:3px;background:var(--surface-2);border:1px solid var(--line)}.composer-locked{border-radius:var(--r);border:1px solid #EFDFC2;background:var(--amber-wash);padding:13px 15px;display:flex;align-items:center;gap:13px}.composer-locked-icon{width:34px;height:34px;border-radius:9px;flex:none;display:grid;place-items:center;background:#f5e3c4;color:var(--amber)}.composer-locked-body{flex:1;min-width:0}.composer-locked-title{font-family:var(--ui);font-size:13.5px;font-weight:600;color:#7a4e0c}.composer-locked-text{font-size:12.5px;color:#96662a}.attach{position:absolute;bottom:calc(100% + 8px);left:0;width:216px;padding:5px;border-radius:var(--r);background:var(--surface);box-shadow:var(--shadow-3);border:1px solid var(--line-soft);z-index:20}.attach button{display:flex;align-items:center;gap:10px;width:100%;padding:9px 10px;border-radius:7px;font-size:13.5px;color:var(--ink-2);text-align:left}.attach button:hover{background:var(--surface-2)}.attach button svg{color:var(--teal);flex:none}.attach-note{display:block;font-size:11px;color:var(--mute)}.panel{background:var(--surface);border-left:1px solid var(--line);display:flex;flex-direction:column;min-height:0}.panel-head{height:var(--head);padding:0 8px 0 16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line-soft);flex:none}.panel-head h3{font-family:var(--ui);font-size:14px;font-weight:600;letter-spacing:-.01em}.panel-body{flex:1;min-height:0;padding:18px 16px 24px}.panel-hero{display:flex;flex-direction:column;align-items:center;gap:9px;padding-bottom:18px;border-bottom:1px solid var(--line-soft);text-align:center}.panel-hero-name{font-family:var(--ui);font-size:16px;font-weight:600;letter-spacing:-.015em}.panel-hero-phone{font-family:var(--mono);font-size:12px;color:var(--mute)}.section{padding:16px 0;border-bottom:1px solid var(--line-soft)}.section:last-child{border-bottom:none}.section-label{font-family:var(--ui);font-size:10.5px;font-weight:650;letter-spacing:.07em;text-transform:uppercase;color:var(--mute);margin-bottom:9px;display:flex;align-items:center;justify-content:space-between}.kv{display:flex;justify-content:space-between;gap:10px;padding:3px 0;font-size:13px}.kv dt{color:var(--slate)}.kv dd{color:var(--ink);font-weight:500;text-align:right}.kv dd.mono{font-family:var(--mono);font-size:12px}.tags{display:flex;flex-wrap:wrap;gap:5px}.tag{display:inline-flex;align-items:center;gap:4px;height:24px;padding:0 8px;border-radius:6px;background:var(--teal-wash);border:1px solid var(--teal-edge);color:var(--teal-ink);font-size:12px;font-weight:500}.tag button{display:grid;place-items:center;color:var(--teal);opacity:.6}.tag button:hover{opacity:1}.tag.add{background:none;border-style:dashed;border-color:var(--line);color:var(--slate)}.tag.add:hover{border-color:var(--teal-edge);color:var(--teal-ink)}.note-box{width:100%;min-height:74px;padding:9px 10px;border-radius:8px;border:1px solid var(--line);background:var(--surface-2);font-size:13px;resize:vertical;outline:none}.note-box:focus{border-color:var(--teal-edge);background:var(--surface)}.btn{height:36px;padding:0 14px;border-radius:8px;font-family:var(--ui);font-size:13px;font-weight:560;letter-spacing:-.005em;display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid transparent;transition:background .14s,border-color .14s,color .14s;white-space:nowrap}.btn:disabled{opacity:.5;cursor:default}.btn.primary{background:var(--teal);color:#fff}.btn.primary:hover:not(:disabled){background:var(--teal-hi)}.btn.ghost{background:var(--surface);border-color:var(--line);color:var(--ink-2)}.btn.ghost:hover:not(:disabled){background:var(--surface-2);border-color:var(--faint)}.btn.quiet{color:var(--slate)}.btn.quiet:hover:not(:disabled){background:var(--surface-2);color:var(--ink)}.btn.danger{background:var(--rose);color:#fff}.btn.danger:hover:not(:disabled){background:#963029}.btn.sm{height:30px;padding:0 10px;font-size:12.5px}.btn.block{width:100%}.field{display:flex;flex-direction:column;gap:5px}.field>label{font-family:var(--ui);font-size:12px;font-weight:560;color:var(--ink-2)}.field .help{font-size:11.5px;color:var(--mute)}.field .err{font-size:11.5px;color:var(--rose)}.input,.textarea,.select{width:100%;padding:9px 11px;border-radius:8px;border:1px solid var(--line);background:var(--surface);font-size:13.5px;outline:none;transition:border-color .15s,box-shadow .15s}.input:focus,.textarea:focus,.select:focus{border-color:var(--teal-hi);box-shadow:0 0 0 3px #0f5c581a}.input.mono,.textarea.mono{font-family:var(--mono);font-size:12.5px}.textarea{resize:vertical;min-height:82px;line-height:1.5}.input:disabled,.textarea:disabled{background:var(--surface-2);color:var(--mute)}.radio-row{display:flex;gap:6px;flex-wrap:wrap}.radio-card{flex:1;min-width:92px;padding:9px 11px;border-radius:8px;border:1px solid var(--line);background:var(--surface);text-align:left;transition:all .14s}.radio-card:hover{border-color:var(--faint)}.radio-card.on{border-color:var(--teal);background:var(--teal-wash)}.radio-card-title{font-family:var(--ui);font-size:13px;font-weight:560;color:var(--ink)}.radio-card-note{font-size:11px;color:var(--mute);margin-top:1px}.scrim{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;background:#14181f6b;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:grid;place-items:center;padding:24px;animation:fade .16s ease}@keyframes fade{0%{opacity:0}}.sheet{width:100%;max-width:620px;max-height:min(88vh,820px);display:flex;flex-direction:column;border-radius:14px;background:var(--surface);box-shadow:var(--shadow-3);overflow:hidden;animation:rise .18s cubic-bezier(.2,.7,.3,1)}.sheet.wide{max-width:860px}@keyframes rise{0%{opacity:0;transform:translateY(10px) scale(.99)}}.sheet-head{padding:16px 18px 13px;border-bottom:1px solid var(--line-soft);display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex:none}.sheet-head h2{font-family:var(--ui);font-size:16.5px;font-weight:620;letter-spacing:-.018em}.sheet-head p{font-size:12.5px;color:var(--slate);margin-top:2px}.sheet-body{flex:1;min-height:0;padding:18px;display:flex;flex-direction:column;gap:15px}.sheet-foot{padding:13px 18px;border-top:1px solid var(--line-soft);background:var(--surface-2);display:flex;align-items:center;justify-content:flex-end;gap:8px;flex:none}.sheet-foot .spread{margin-right:auto;font-size:12.5px;color:var(--slate)}.split{display:grid;grid-template-columns:1fr 1fr;gap:15px}@media (max-width: 720px){.split{grid-template-columns:1fr}}.tpl-list{display:flex;flex-direction:column;gap:7px;max-height:320px}.tpl-row{width:100%;padding:11px 12px;border-radius:9px;border:1px solid var(--line);background:var(--surface);text-align:left;transition:all .14s}.tpl-row:hover{border-color:var(--teal-edge);background:var(--surface-2)}.tpl-row.on{border-color:var(--teal);background:var(--teal-wash)}.tpl-row-top{display:flex;align-items:center;gap:7px;margin-bottom:3px}.tpl-name{font-family:var(--mono);font-size:12.5px;font-weight:500;color:var(--ink)}.tpl-body{font-size:12.5px;color:var(--slate);line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.pill{height:17px;padding:0 6px;border-radius:4px;font-family:var(--ui);font-size:9.5px;font-weight:650;letter-spacing:.05em;text-transform:uppercase;display:inline-flex;align-items:center;border:1px solid transparent}.pill.approved{background:#e4f2e9;color:#2a6a44;border-color:#cde6d8}.pill.pending{background:var(--amber-wash);color:var(--amber);border-color:#f0dfc0}.pill.rejected{background:var(--rose-wash);color:var(--rose);border-color:#f2d6d2}.pill.neutral{background:var(--surface-2);color:var(--slate);border-color:var(--line)}.preview{border-radius:var(--r);padding:15px;background:var(--paper);background-image:repeating-linear-gradient(180deg,transparent 0 27px,rgba(20,24,31,.022) 27px 28px);border:1px solid var(--line-soft)}.preview-bubble{max-width:300px;padding:8px 11px;border-radius:4px 12px 12px;background:var(--surface);box-shadow:var(--shadow-1);font-size:13.5px;line-height:1.45;white-space:pre-wrap}.preview-header{font-weight:650;margin-bottom:4px}.preview-footer{font-size:11.5px;color:var(--mute);margin-top:5px}.preview-media{height:92px;border-radius:7px;margin:-3px -4px 6px;background:var(--line-soft);display:grid;place-items:center;color:var(--mute)}.var-chip{display:inline-block;padding:0 4px;border-radius:3px;background:var(--amber-wash);color:var(--amber);font-family:var(--mono);font-size:12px}.page{display:flex;flex-direction:column;min-height:0;background:var(--paper)}.page-head{height:var(--head);padding:0 22px;display:flex;align-items:center;justify-content:space-between;gap:12px;background:var(--surface);border-bottom:1px solid var(--line);flex:none}.page-head h1{font-family:var(--ui);font-size:17px;font-weight:620;letter-spacing:-.018em}.page-head .sub{font-size:12px;color:var(--mute)}.page-body{flex:1;min-height:0;padding:20px 22px 32px}.page-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(324px,1fr));gap:13px;max-width:1180px}.card{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:15px;transition:box-shadow .16s,border-color .16s}.card:hover{box-shadow:var(--shadow-2);border-color:var(--faint)}.card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;margin-bottom:12px}.card-title{font-family:var(--ui);font-size:14.5px;font-weight:600;letter-spacing:-.012em}.card-sub{font-family:var(--mono);font-size:11px;color:var(--mute);margin-top:2px}.bar{height:5px;border-radius:999px;background:var(--line-soft);overflow:hidden;display:flex;margin-bottom:11px}.bar i{height:100%;display:block;transition:width .5s ease}.bar .ok{background:var(--teal)}.bar .read{background:var(--teal-hi)}.bar .fail{background:var(--rose)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:2px;padding:10px 0;border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line-soft);margin-bottom:11px}.stat{text-align:center}.stat b{display:block;font-family:var(--mono);font-size:15px;font-weight:600;color:var(--ink);letter-spacing:-.02em}.stat span{font-family:var(--ui);font-size:9.5px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--mute)}.stat.fail b{color:var(--rose)}.card-actions{display:flex;gap:6px;flex-wrap:wrap}.status{height:20px;padding:0 8px;border-radius:5px;font-family:var(--ui);font-size:10px;font-weight:650;letter-spacing:.05em;text-transform:uppercase;display:inline-flex;align-items:center;gap:4px;flex:none;border:1px solid transparent}.status.draft{background:var(--surface-2);color:var(--slate);border-color:var(--line)}.status.scheduled{background:#e6f0f7;color:#245c7e;border-color:#d2e3ef}.status.sending,.status.paused{background:var(--amber-wash);color:var(--amber);border-color:#f0dfc0}.status.completed{background:#e4f2e9;color:#2a6a44;border-color:#cde6d8}.status.failed{background:var(--rose-wash);color:var(--rose);border-color:#f2d6d2}.status.sending:before{content:"";width:5px;height:5px;border-radius:999px;background:currentColor;animation:pulse 1.4s ease infinite}@keyframes pulse{50%{opacity:.25}}.phone-wrap{display:flex;flex-wrap:wrap;gap:5px;max-height:168px;overflow-y:auto;padding:9px;border-radius:8px;border:1px solid var(--line);background:var(--surface-2)}.phone-chip{display:inline-flex;align-items:center;gap:5px;height:25px;padding:0 4px 0 9px;border-radius:6px;background:var(--surface);border:1px solid var(--line);font-family:var(--mono);font-size:11.5px}.phone-chip button{display:grid;place-items:center;color:var(--mute)}.phone-chip button:hover{color:var(--rose)}.toasts{position:fixed;bottom:20px;left:50%;transform:translate(-50%);z-index:90;display:flex;flex-direction:column;gap:7px;align-items:center;pointer-events:none}.toast{pointer-events:auto;display:flex;align-items:center;gap:9px;max-width:460px;padding:10px 13px;border-radius:9px;background:var(--ink);color:#f0f2f5;font-size:13px;box-shadow:var(--shadow-3);animation:toast-in .2s cubic-bezier(.2,.7,.3,1)}@keyframes toast-in{0%{opacity:0;transform:translateY(8px)}}.toast.error{background:var(--rose);color:#fff}.toast.success{background:var(--teal);color:#fff}.toast button{color:inherit;opacity:.6;display:grid;place-items:center}.toast button:hover{opacity:1}.signin{min-height:100vh;display:grid;grid-template-columns:1fr;place-items:center;padding:24px;background:radial-gradient(1100px 520px at 12% -8%,rgba(15,92,88,.1),transparent 62%),radial-gradient(760px 420px at 96% 108%,rgba(184,117,20,.09),transparent 60%),var(--paper)}.signin-card{width:100%;max-width:392px;background:var(--surface);border:1px solid var(--line);border-radius:15px;padding:30px 28px 26px;box-shadow:var(--shadow-2)}.signin-mark{width:44px;height:44px;border-radius:12px;background:linear-gradient(150deg,var(--teal-hi),var(--teal-ink));color:#fff;display:grid;place-items:center;font-family:var(--ui);font-weight:700;font-size:18px;letter-spacing:-.03em;margin-bottom:17px}.signin h1{font-family:var(--ui);font-size:21px;font-weight:640;letter-spacing:-.025em;margin-bottom:3px}.signin .lede{font-size:13px;color:var(--slate);margin-bottom:21px}.signin form{display:flex;flex-direction:column;gap:13px}.signin .alert{padding:9px 11px;border-radius:8px;background:var(--rose-wash);border:1px solid #F2D6D2;color:var(--rose);font-size:12.5px;margin-bottom:15px}.signin .foot{margin-top:19px;padding-top:15px;border-top:1px solid var(--line-soft);font-size:11.5px;color:var(--mute);text-align:center}.pw-wrap{position:relative}.pw-wrap .input{padding-right:40px}.pw-toggle{position:absolute;right:5px;top:50%;transform:translateY(-50%);width:30px;height:30px;border-radius:6px;display:grid;place-items:center;color:var(--mute)}.pw-toggle:hover{color:var(--ink);background:var(--surface-2)}.spinner{width:15px;height:15px;border-radius:999px;border:2px solid rgba(255,255,255,.32);border-top-color:#fff;animation:spin .7s linear infinite}.spinner.dark{border-color:var(--line);border-top-color:var(--teal)}@media (max-width: 1180px){.app.with-panel{grid-template-columns:var(--rail) var(--list) minmax(0,1fr)}.app.with-panel .panel{position:fixed;top:0;right:0;bottom:0;width:min(var(--panel),90vw);z-index:40;box-shadow:var(--shadow-3)}}@media (max-width: 900px){:root{--list: 300px}.bubble{max-width:86%}}.narrow-only{display:none}@media (max-width: 720px){.narrow-only{display:grid}.app,.app.with-panel{grid-template-columns:var(--rail) minmax(0,1fr)}.app[data-view=list] .pane,.app[data-view=list] .page,.app[data-view=thread] .list{display:none}.stream-inner{padding:0 12px}.composer{padding:8px 10px 10px}.page-body{padding:14px}}